How to fight dark patterns

This week from People Nerds: identify and fight dark patterns, rapid research during a pandemic, and our next remote research webinar.

Only you can prevent dark patterns Whether it's the pop-up you can't close, or the newsletter that's hard to opt out of, dark patterns are annoying, unethical, and hurt your reputation. We talked to Vidhika Bansal about the best ways to fight back against the practice.    READ MORE Bringing users "to the table" Pluie is building the world's first self-sanitizing diaper-changing table. But when the pandemic hit, they weren't sure how to adapt their product to fit user needs. Here's how they translated quick-turn remote research into confident business decisions. TABLE TALK Fieldwork from home Mastering the 1:1 interview is core to qual research competency. Mastering the remote 1:1 interview keeps you nimble, scalable, and powerful. Our team walks you through the "from-good-to-great" tactics all UXRs should have in their back pocket.    SIGN UP . More we're discussing: If you're struggling to prioritize your company's research needs, here's an intake process that might help. If you're looking to build your team, further develop your career, or land that new position—read this advice taken directly from UXR hiring managers. Your customer journey has probably changed since March. Here's how Credit Karma built out a new journey map, with the help of experimental remote research. What we're hearing:  Interesting read on "gamification" in tech and the line behind enhancing and manipulating. Some thoughts from Adobe XD about where human factors principles should be applied to UX research and design. Fun conversation between the folks at InVision and Seth Godin on risk-taking, generosity, and creativity in design and business. dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations. The dscout platform—Diary, Live, Recruit, and Express—enables remote qualitative research that brings researchers into the moments experienced and shared by real people. Curious about the platform or working with dscout? Talk to an account executive.  dscout, 222 North LaSalle St. Suite 650, Chicago, Illinois 60601, (312) 880-9715 Unsubscribe Manage preferences

Struktur

Struktur Polytama.xlsx 

Research fit for the remote moment (free webinar Wednesday)

Hi Wanto,

In 2020, it's not just how we conduct research that's changed.

It's how we talk to our teams or our clients. How we structure remote meetings—from kickoffs to share outs. How we connect as projects evolve. When we work synchronously, and when we work separately.

Join me and Research Lead Kelly Coney this Wednesday for a free webinar at 1pm Central on making all of the stages of your remote user research projects engaging, on-time, and effective. 

Whether you're a stakeholder, practitioner, or team leader, this workshop should offer something you can use to keep your human-centered practice sharp and evolve your approach in these unprecedented times.

It's the third and final session in our New Fundamentals of User Research series—if you want to catch up on the earlier sessions, you can access all of the content AND sign up for this session here.

Hope you can make it! (And if you can't but are interested in the content, everyone who registers will get the session recording in their inboxes.)

Ben Wiedmaier
Research Evangelist, dscout

dscout,
222 North LaSalle St. Suite 650,
Chicago,
Illinois

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Give and (in)take.

This week from People Nerds: how to create a research request document, and how UX leaders hire and evaluate talent.

Get your priorities straight It's easy to get overwhelmed with the demand for insights. How do you know what questions to focus on, and what studies can wait? A research request intake form can help you clarify and prioritize. Here's how to make one (with a free template).    AT YOUR REQUEST Experts answer: How to land (or fill) that UXR job We asked 6 research directors how they evaluate applicants for team fit, skill mastery, emotional intelligence, and growth potential. Use their sage advice to hire more confidently or to put your best foot forward in your job search.   READ MORE Collaborative co-presence for the new research landscape Resonant share outs, effective workshops, rigorous research synthesis. Some of our most foundational research responsibilities are easiest to execute in person. In part three of our New Fundamentals Series, we'll cover how to adapt these collaborative processes for a remote-first world.  SIGN UP  More we're discussing: Research and design have an opportunity (and a responsibility) to be less extractive and more collaborative. Professor Christina Harrington has advice on how to get there. The best journey maps are built on rich, longitudinal data. Here's how Credit Karma collected that data, and mapped an effective journey, remotely.  If you have research results to deliver asynchronously—read this guide to writing compelling insights. What we're hearing:  Some advice on forming Employee Resource Groups from the folks at Diverse Genders in XR&D (Xbox Research & Design). Delicious food for thought from IDEO on how AI can change the way we brainstorm. A solid how-to on developing relevant, resonant UX Research highlight reels. dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations. The dscout platform—Diary, Live, Recruit, and Express—enables remote qualitative research that brings researchers into the moments experienced and shared by real people. Curious about the platform or working with dscout? Talk to an account executive.  dscout, 222 North LaSalle St. Suite 650, Chicago, Illinois 60601, (312) 880-9715 Unsubscribe Manage preferences

Stop working in silos

This week from People Nerds: the importance of community-based design, how to journey map remotely, and the new basics of collaboration.

"Technology isn't always the solution." We want to facilitate design with our users, not just for them. Dr. Christina Harrington talked to us about community-based participatory design, the real ideal outcome of a workshop, and how Legos can aid in the practice of being present.   READ MORE Journey mapping in the time of quarantine Credit Karma's research into users' home-buying habits got disrupted by the pandemic; they needed a way to unearth insights remotely, safely, and collaboratively. Here's a look into their experimental, and effective, new approach.  FOLLOW THE MAP Active collaboration fuels impactful research But how do we foster physical co-presence in a remote-first work world? In part three of our New Fundamentals Series, we'll share strategies and tactics that build affect, clarity, and ease into your collaborative research practice.   JOIN US  More we're discussing: Better research project management can lead to better research outcomes. Here's our complete guide to keeping a user research project on track.  When our stakeholders look at anecdotes as data, they can be dangerous. When researchers use anecdotes as allies, they can be powerful. More here. Effective, compassionate recruiting practices are more important now than ever. Here are 5 lessons we've learned from 1000+ participant screeners. What we're hearing:  Building out your repository might be your most productive paths forward for cross-team research involvement. Some advice for getting it done (together).  IDEO's 3 secrets for finding common ground between strangers (relevant beyond our research and design practice). Some helpful skill map templates (specific to remote UX teams) from NN/g. dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations. The dscout platform—Diary, Live, Recruit, and Express—enables remote qualitative research that brings researchers into the moments experienced and shared by real people. Curious about the platform or working with dscout? Talk to an account executive.  dscout, 222 North LaSalle St. Suite 650, Chicago, Illinois 60601, (312) 880-9715 Unsubscribe Manage preferences