Navigating unknown unknowns

Uncertainty is part of the job—especially when it comes to AI. But with the right mindset, you can expand your set of tools and build for what's next with confidence.

As UX professionals, we're trained to uncover user needs, test assumptions, and measure outcomes. But what happens when the problems we're solving haven't fully emerged yet, or we don't know how users will interact with a product?   In this AI era ripe with unknown unknowns, our traditional toolkits are being challenged. Meet these challenges head on, whether it's defining success metrics for generative AI tools, researching products that don't exist yet, or identifying needs users can't yet articulate.     How do you handle the unknown? Let us know in the People Nerds' Slack Channel. - The People Nerds Team   Your future product might be up in the air, but how we explore it doesn't have to be. This guide grounds us in how to form innovative products with practical and actionable steps.   JUST KEEP SWIMMING KEEP READING MORE ON THIS TOPIC Learn how to better meet all of you users' needs with this guide. Enhance product development with concept testing. Measure AI success when the use cases are ambiguous. What's your UX superpower? 1. Empathy 2. Systems thinking 3. Visual hierarchy 4. Stakeholder wrangling We'll post the results afterward in our Slack community! We hate to brag 😉, so hear from Dscout users themselves all about the platform and how we can be there for your research needs.    DIVE INTO DSCOUT Sam's Club is hiring a Director of UX Design. Capital One is recruiting a Principal Associate UX Designer. Twitch is looking for a Principal UX Designer. My number one piece of advice for ideation sessions is to have a clear outcome for the session. Nikki Anderson Founder of The User Research Strategist Via Use Ideation and Co-Creation to Supercharge Your Insights Ready to scale your research program? Successfully scaling research requires effective stakeholder collaboration, flexible methods, and insights designed for impact.   See how Dscout can help you with all three. Dscout, 222 North LaSalle St, Chicago, IL Unsubscribe Manage preferences