Say ‘yea’ to a customer day!

Plus, learn when it's best to skip research projects, and see if you'd be a good fit to contribute to People Nerds' blog.

Kindle new ideas with a customer day There's nothing more valuable than bringing stakeholders into the user research process. Nikki Anderson-Stanier walks us through how to craft a customer day that will have a positive impact across the organization.   LIGHTS UP  This week's community poll Answer with a click this week, see the results in next week's newsletter.   Who does your UX team report to? 1. Itself (UX) 2. Product 3. Design 4. Engineering 5. Other Should you skip doing user research? Maybe this question feels counterintuitive—after all, your expertise is UXR! But sometimes particular scenarios call for an alternative to research. Here's how to suss out when it's better to skip out. BUELLER…? BUELLER…? Pitch-perfect presentations, based on methodology We've updated a popular article on a dozen research deliverables and when to choose them. From card sorting to diary studies, we break down the best findings presentations based on your method. METHOD TO THE MADNESS Calling all People Nerds! Do you have valuable research insights or tips you'd like to share on our blog? We're currently accepting submission ideas for 2023. Check out our new contributor guidelines to see if your content could be the right fit. We tried to give [stakeholders] something really actionable to take away. It was a matter of making sure that we were giving each workshop/training audience a gift that was actually usable for them. Cordelia Hyland Experience Research Manager at Thumbtack Read more from Cordelia on the People Nerds blog! More we're discussing: Shake off your research rut and engage your fellow teammates with a UXR hackathon. No need to feel intimidated, either. This guide comes with a template to show you how. When Intuit QuickBooks and MailChimp realized they needed to better understand their customer base, they launched an "Adopt a Small Business" program. What it grew into even surprised the originators. When you're on the hunt for design solutions, asking the right questions is key. Learn how to use How Might We statements to reframe and innovate on insights. What we're hearing: Tired of feeling like an imposter about your UXR process? Check out Nikki Anderson-Stanier's brand new User Research Mastermind Series. Who should a UX team report to? While it's most often design, the answer isn't always so simple. Andy Warr investigates. Practicing empathy is key for UXRs. It's also how leaders must manage organizational change.   dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations. The dscout platform—Diary, Live, Recruit, and Express—enables remote qualitative research that brings researchers into the moments experienced and shared by real people. Curious about the platform or working with dscout? Talk to an account executive.  dscout, 222 North LaSalle St. Suite 650, Chicago, Illinois 60601, United States Unsubscribe Manage preferences