How is your body language impacting user interviews?

Plus, see what dscout's new VP of Research has to say about the future of UXR, and give concept testing a look before making any official decisions.

The future of UXR (and dscout) dscout's newly minted VP of Research, Julie Norvaisis, spent a couple years away from the field reflecting and reenergizing. Now she's back, with a fresh vision for what the future of UXR will look like—from AI to democratization and research ops.   FUTURE NOSTALGIA Results from last week's community poll (n = 137)   How often should a customer journey map be updated?    45% | After a major release    27% | Every year    21% | Every few years      7% | Wait, those need updating? Body language in translation When walking into a user interview, you thoroughly prepare questions and know your methodology. But what if your subconscious cues are impacting the interview in a negative way? Nikki Anderson-Stanier offers some helpful suggestions.   BODY-ODY-ODY It's like a concept album When you're in that weird middle ground between discovery research and testing, concept testing may just be the secret sauce. This updated piece walks you through how to discern the most impactful and usable ideas to test.   TRY TO TEST ME What I found most interesting—especially at the intersection of journalism—is where the boundary might be between representation of reality to the introduction of narrative elements that might blur objectivity. Dr. Ana Luisa Sanchez Laws Professor of Interdisciplinary Methodologies at UiT The Arctic University of Norway Read more from Ana on the People Nerds blog! More we're discussing: What is the current state of stakeholder engagement—and how can it be improved? These were questions dscout and Miro sought to answer. See what our initial studies uncovered. Journey mapping is its own adventure, so naturally we wanted to share a blueprint for you. Check out the most recent roundup, which brings together all our best info on building an effective journey map. Project management makes you wear many hats, especially as a user researcher. This simple guide walks you through how to seamlessly manage a UXR project from end-to-end. What we're hearing: Sometimes the best design handoff is having no handoff at all. UX Collective's Shamsi Brinn explains. How are new founders approaching meeting overload? Going mostly async. Here's how to start. Mass layoffs have shaken our industry. Here's how to balance compassion with self-care. dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations. The dscout platform—Diary, Live, Recruit, and Express—enables remote qualitative research that brings researchers into the moments experienced and shared by real people. Curious about the platform or working with dscout? Talk to an account executive.  dscout, 222 North LaSalle St, Chicago, IL Unsubscribe Manage preferences