This week from People Nerds: A roundup of inclusive design resources, a workshop playbook, and how to make a winning customer journey map.
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Brainstorm, create, and test—together. Wish "ideating together" were a bigger part of your company culture? Make it easy for anyone to run a workshop successfully. Here's how to write a playbook that'll make facilitating a breeze (Plus: an example playbook for a group empathy mapping session). GAME ON  Nobody's average. Let's educate ourselves. When we say, "you can't design for everyone"—who are we leaving out? Here's a "starter syllabus" on inclusive and accessible UXR. Hopefully, it'll help you move past the buzzwords—and toward a more ethical research and design practice. BOOKMARK THIS 
A customer journey map...for making customer journey maps. A good CJM helps you understand how your user will interact with your product. We've created a CJM to help you make your CJM (so you can read a CJM while you do a CJM). It's far more useful (and far less complicated) than it sounds. WHOA, META
dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations.
The dscout platform—Diary, Live and Recruit—enables remote qualitative research that brings researchers into the moments experienced and shared by real people.
Curious about the platform or working with dscout? Talk to an account executive. | | | | | | | | | | |
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