Klub Polytama: The processes are a-changin'

Be the change you want to see in product

Dave Hora proposes a new framework for product development—one that considers the intersection product ecosystems, team reality, and user context. He argues that researchers should do more than just impact the product development process. They have the right skillset to lead it.

CH-CH-CHANGES

This week's community poll

Answer with a click this week, see the results in next week's newsletter.

Did your last job interview include a "take-home" or "challenge" assignment?

1. Yes

2. No

Hiring managers: Let's talk take-home challenges

A well-rounded take-home challenge needs to be tough (but appropriate for the job level), detailed (but without too many suggestions), and timely (but not too short or too long). To find the right balance and the right candidate—we need to take a step back and ask ourselves…why a take-home test?

YOU HAVE 2 HOURS

"Can you see my screen?"

Why visualize your user's experience when you can actually see it? During Walk-the-Store interviews, participants show how they use your product step-by-step. Learn when to use this method, how to conduct your own, and deliverables you can expect from it.

WALK THE WALK

Let's get out of the respondent and researcher mentality—and let's just have a conversation.

ENIOLA ABIOYE

User Experience Researcher at Meta
(Former: Senior UX Design Researcher @ Silicon Valley Bank)

READ MORE

More we're discussing:

Believe it or not, Janelle Ward wants you to get MORE subjective in your qual research. See how autoethnography can elevate your user understanding.
Despite their good intentions, company IRBs can do more harm than good for our users. Alba Villamil breaks down why they need to adapt.
Learn about your user beyond their experience with your product. In this video, Nikki Anderson-Stanier shares tips for doing better generative research.

What we're hearing:

As data pours in from recent product testing, how do you prioritize your findings? Evan Sunwall suggests using severity as your guide.
John Olarinde walls through two methods you can utilize to measure the success of your designs and how to put feedback to use.
When there is a language barrier between you and your user, you may need to rely heavily on a translation tool. Maria Rosala shares five tips to ensure these sessions are beneficial to everyone involved.

dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations.

The dscout platform—Diary, Live, Recruit, and Express—enables remote qualitative research that brings researchers into the moments experienced and shared by real people.

Curious about the platform or working with dscout? Talk to an account executive.