Time to share insights? Add some flair

Plus, learn how to work with stakeholders who are interested in democratization, and get the lowdown on heuristic evaluations right when you need it.

Usability bingo, anyone? At one point or another, all of us have attended a ho-hum insights presentation. Not so with this game. Learn how to deliver insights that get people to pay attention (and maybe even win a prize)!   B4! "BEFORE WHAT?" Results from last week's community poll (n = 112)   What is your preferred way to consume journalism?    43% | Articles online    30% | Podcasts or radio    17% | Social media      7% | TV or video      3% | Journalism? Never heard of it Prepping for democratization When a stakeholder comes to you wanting to do user research, where do you start? First, create a shared understanding of what they want to achieve—then show them how to think like a user researcher.   WHAT, LIKE IT'S HARD? Heuristic evaluations 101 When your team doesn't have the resources to interview or test a variety of users, heuristic evaluations can sometimes do the trick. This updated piece walks you through the how and why, so you can start with ease.   SNAPPY AND SCRAPPY Think of your participants as somebody you really care about. If you wouldn't want your friend or family's information kept forever in a database or shared with everyone under the sun, don't do it to your participants. Kasey Canlas UX Research Operations Manager at Genesys Read more from Kasey on the People Nerds blog! More we're discussing: Can immersive journalism carve out a path for more responsible storytelling? Ben sat down with Dr. Sanchez Laws for a thought-provoking discussion on research, technology, and humanity's potential for peace. Presenting research to executives can be a high-stakes endeavor, which also comes with potentially huge rewards. Andrea Amorós offers tips to help you feel confident and prepared.  Collaborating across departments can increase UXR's effectiveness throughout an organization. Download a complete guide on working with account management, product, sales, marketing, and execs. What we're hearing: A delightful customer experience should be proactive, not reactive. Here's what that might look like in practice, according to McKinsey. Most UX teams are small and scrappy. Here's a guide for forming strategic org-wide relationships to supercharge your impact Product design workshops work best when they're planned and sketched. Intercom shares tips to make yours a smash. dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations. The dscout platform—Diary, Live, Recruit, and Express—enables remote qualitative research that brings researchers into the moments experienced and shared by real people. Curious about the platform or working with dscout? Talk to an account executive.  dscout, 222 North LaSalle St, Chicago, IL Unsubscribe Manage preferences