UXRConf is almost here—grab a seat!

Plus, sift through the ultimate UXR roundup guide, and learn how to measure customer satisfaction when NPS isn't doing the trick.

Calling all platform nerds It's time to pencil in June 7 on your calendar. From quant-qual surveys to diary studies, dscout is presenting on how to grow stronger and more flexible practice at UXRConf Demo Day. You still have time to sign up!   DEMO DERBY  Participants, panels, and databases...oh my!   People Nerds is curious how you and your team manage the most important element of your research practice: participants! If you have five minutes, please consider completing this anonymous form on your experience. Thank you. The ultimate UXR guide Think of the Great Pyramids. The Taj Mahal. Machu Picchu. Now, we are proud to bring you the magnum opus of roundups—your definitive guide to UX research, whenever you need it. From recruitment to unmoderated methods, it's all here.   THE EIGHTH WONDER Investing in customers Sometimes the NPS doesn't cut it when you need a fuller picture around customer satisfaction. With ideas to integrate these different methods into your practice, you'll find your customer satisfaction meter off the charts.   AT YOUR SERVICE I like to ask my participants outright to show what their 'perfect' product would look like, by sketching out a customized UI or design and walking me through it. The uploaded photos make great illustrations to show off your users' priorities in a deliverable! Karen Eisenhauer Research Lead, dscout Check out 7 Tactics to Co-Create, Ideate, and Engage Your Research Participants on the People Nerds blog! More we're discussing: Finding the right people for your study can make or break the results. Here's how to screen participants and land on a mutually beneficial fit. Are you in tune with what your product managers think of UX research? A sit-down with Nikki Anderson-Stanier revealed some surprising questions she didn't expect. When all the research is said and done, you want stakeholders to sit up and take action. Here's how to present in a way that will compel them to activate your insights. What we're hearing: As we hurtle toward the next phase of "work," it might be time to consider skills over jobs. Deloitte breaks it down. "Good" UX looks different depending on the experience. Dept of UX takes a look at the popular world of software-as-a-service (SaaS). Your work isn't over when the deliverable is shared. Those data become insights when they're activated and embedded! dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations. The dscout platform—Diary, Live, Recruit, and Express—enables remote qualitative research that brings researchers into the moments experienced and shared by real people. Curious about the platform or working with dscout? Talk to an account executive.  dscout, 222 North LaSalle St, Chicago, IL Unsubscribe Manage preferences

How to screen survey participants for the best results

Plus, learn what product managers are asking of UX researchers and brush up on your stakeholder presentation skills.

Auditioning survey participants Screener surveys are the best way determine which survey participants are the ideal fit for your study. This piece walks you through seven steps to writing an excellent screener survey, so that everybody wins.   THE UX FACTOR Results from last week's community poll (n = 235)   For which phase of your research process would you be most likely to leverage an AI assistant?    45% | Analysis (e.g., thematic discovery)    26% | Design (e.g., generating questions)    14% | Reporting (e.g., deliverable generation)      8% | I do not want any AI-backed assistance      7% | Fielding (e.g., responding to participant questions)   Product manager FAQs Collaborating well with product managers can make or break your research projects. When Nikki Anderson-Stanier sat down with a group of product managers, she found some of their most commonly asked questions surprising. Learn what she uncovered.   PRODUCT OF OUR TIME Presenting research to stakeholders Informative, actionable, and fun. These are the three ingredients that can compel your stakeholders to sit up and take notice—then take action. We explore how to apply these practices in an updated piece.   THE SECRET SAUCE Express was like having over 400 two-minute interviews. The two minute time limit helped the participant laser in on the most important or top-of-mind element, which really helped our team during analysis and synthesis.  Fernando de Buen Lopez Director of Innovation, Relish Works Read more from Fernando on the People Nerds blog! More we're discussing: When UX industry leaders gathered in Toronto, their conversations led to four existential questions around the future of UXR. dscout's VP of Research Julie Norvaisas breaks them down. If you have big dreams of building a powerful UX team, it's important to work on your managerial skills and gather resources before scaling up. Once you've conducted usability tests, take steps to support your qualitative insights with quantitative data. These 11 testing metrics will bring your reporting to the next level. What we're hearing: No matter your team's size, it's good to assess and sharpen your collective skills. This guide offers the top eight skills for in-house research teams. The pain of a job search could be lessened with skills from anthropology, including self-reflection. Learn more. Mixing methods often increases impact. But what to do when quant and qual disagree? Unite, of course! dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations. The dscout platform—Diary, Live, Recruit, and Express—enables remote qualitative research that brings researchers into the moments experienced and shared by real people. Curious about the platform or working with dscout? Talk to an account executive.  dscout, 222 North LaSalle St, Chicago, IL Unsubscribe Manage preferences