UXRConf is almost here—grab a seat!

Plus, sift through the ultimate UXR roundup guide, and learn how to measure customer satisfaction when NPS isn't doing the trick.

Calling all platform nerds It's time to pencil in June 7 on your calendar. From quant-qual surveys to diary studies, dscout is presenting on how to grow stronger and more flexible practice at UXRConf Demo Day. You still have time to sign up!   DEMO DERBY  Participants, panels, and databases...oh my!   People Nerds is curious how you and your team manage the most important element of your research practice: participants! If you have five minutes, please consider completing this anonymous form on your experience. Thank you. The ultimate UXR guide Think of the Great Pyramids. The Taj Mahal. Machu Picchu. Now, we are proud to bring you the magnum opus of roundups—your definitive guide to UX research, whenever you need it. From recruitment to unmoderated methods, it's all here.   THE EIGHTH WONDER Investing in customers Sometimes the NPS doesn't cut it when you need a fuller picture around customer satisfaction. With ideas to integrate these different methods into your practice, you'll find your customer satisfaction meter off the charts.   AT YOUR SERVICE I like to ask my participants outright to show what their 'perfect' product would look like, by sketching out a customized UI or design and walking me through it. The uploaded photos make great illustrations to show off your users' priorities in a deliverable! Karen Eisenhauer Research Lead, dscout Check out 7 Tactics to Co-Create, Ideate, and Engage Your Research Participants on the People Nerds blog! More we're discussing: Finding the right people for your study can make or break the results. Here's how to screen participants and land on a mutually beneficial fit. Are you in tune with what your product managers think of UX research? A sit-down with Nikki Anderson-Stanier revealed some surprising questions she didn't expect. When all the research is said and done, you want stakeholders to sit up and take action. Here's how to present in a way that will compel them to activate your insights. What we're hearing: As we hurtle toward the next phase of "work," it might be time to consider skills over jobs. Deloitte breaks it down. "Good" UX looks different depending on the experience. Dept of UX takes a look at the popular world of software-as-a-service (SaaS). Your work isn't over when the deliverable is shared. Those data become insights when they're activated and embedded! dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations. The dscout platform—Diary, Live, Recruit, and Express—enables remote qualitative research that brings researchers into the moments experienced and shared by real people. Curious about the platform or working with dscout? Talk to an account executive.  dscout, 222 North LaSalle St, Chicago, IL Unsubscribe Manage preferences