More teachers, fewer oracles

This week from People Nerds: Advice on responsibly scaling UXR, an introduction to hybrid research, and how to write better user insights.

A "give away your Legos" approach to scaling UXR Research democratization is only as productive as it is responsible. We talked with Slack's Head of Research & Analytics Operations Behzod Sirjani on the ways researchers are "professionally human," and can act as effective teachers.   READ MORE It was the best of methods, it was a mix of methods Sometimes (or often) choosing the right research methodology isn't clear cut. You need to understand both your users and a product's performance. In those times, turn to a method that allows the best of both worlds: hybrid research.   MIX IT UP 6 steps to writing (better) insights Researchers talk a lot about "sharing user insights"—but we rarely explore what exactly that means. We broke down what an insight is, what makes a good one, and six concrete steps for writing them well.    HOW INSIGHTFUL From the People Nerds Slack:   Q: What's something, while doing agile research, you would never cut to save time? A: "You can shorten the planning, you can shorten the analysis, but make sure you are taking time with your participants to make them feel comfortable. Don't speed through sessions. The whole point of doing research is to learn. If you cut corners on this part, your learnings will be hurt." - Jen Romano-Bergstrom, during an AMA   JOIN THE COMMUNITY More we're discussing: The Q&As from our remote research webinar turned out to be a useful set of remote research FAQs. We've been discussing further in the Slack community and have laid out our thoughts on best practices here.  ICYMI: We ran a follow-up mission to our first COVID Diaries study to learn more about how a diverse cross-section of Americans are coping. Read their best advice here.  If you're working from home and in a rut, try one of these 10 underutilized remote unmoderated research tactics.  What we're hearing:  Webinar/discussion coming up with UX Backstage on UX hiring and job searching in light of COVID-19. Worth a bookmark: this set of 12 go-to questions for better aligning your stakeholders. Genuinely great "crisis mode" conversation on the Mixed Methods podcast with human-centered researcher and international social impact consultant Marie Huber. dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations. The dscout platform—Diary, Live and Recruit—enables remote qualitative research that brings researchers into the moments experienced and shared by real people. Curious about the platform or working with dscout? Talk to an account executive.  dscout, 222 North LaSalle St. Suite 650, Chicago, Illinois 60601, (312) 880-9715 Unsubscribe Manage preferences