Strategic research vs "settle for it" research

This week from People Nerds: remote research guide, dealing with difficult participants, and how to use mental models.

Our most comprehensive guide to remote research yet We've seen a lot of remote research resources passed around lately—but the "advice from everywhere" model has made it hard to piece together best practices. Instead, try this centralized "all-you-need-to-know" hub for reaching remote mastery. DIVE IN There are some certainties in life... Death, taxes, and difficult participants. Luckily, there tactics that you can call on to work with any participant personality more effectively—whether they're a "Viscious Venter," a "Tech-Savvy Solutionist" or "Your New BFF"   LEARN HOW Mental models (and how to better use them) We frequently misunderstand mental models—both "what they look like for our users" and "how we should use them while we innovate." Here's how to draw a solid "map" of your users' thought process—and how to let that map guide you wisely.   MENTAL NOTE More we're discussing: ICYMI: We talked to 877 Americans from all walks of life about how they're coping with COVID-19. It's been helping us take stock of this difficult moment.  If you haven't gotten a chance to read Vivianne Castillo's take on self-care for UXRs, there's never been a better time. Have some colleagues eager to pick up a new skill or two? Here's how to train anyone on your team to conduct usability tests.  What we're hearing:  Inside Design just published this handy list master list of remote 2020 design conferences. The UX Matters guide to Mindful User Research is also a refreshing read right now. There's been a lot of talk about "crisis-responsive" UX. This UX collective piece covers the key points well. dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations. The dscout platform—Diary, Live and Recruit—enables remote qualitative research that brings researchers into the moments experienced and shared by real people. Curious about the platform or working with dscout? Talk to an account executive.  dscout, 222 North LaSalle St. Suite 650, Chicago, Illinois 60601, (312) 880-9715 Unsubscribe Manage preferences