Assembling the dream team

It's a special responsibility to build a UXR team from scratch. Once you've built the foundation of management and leadership experience, thoughtfully structuring your team's role is the next big step.

JUST DO IT

Today's research teams are asked to do more with less...much less.

See how innovative teams are using dscout to respond to shrinking budgets, increased demand, and market uncertainties.

Join Ben from People Nerds for a walkthrough discussion at UXRConf.

Kicking off proactive research

With all the research requests UX teams get, it's easy to get stuck in a trap of reactivity. This guide and template help you run a question-gathering workshop that brings departments together.

ALL TOGETHER NOW

Journey mapping, aho!

Building (and regularly updating) a journey map is a core skill any UX researcher should possess. In this updated piece, explore five best practices to make a quality deliverable.

A UXR'S LIFE FOR ME

If you're newer to remote, digital user research approaches, it can feel confusing to know where to start. Jobs-to-be-done is a nice framework to use with dscout, because each moment can be another job or need, and can work for digital, in-person, or hybrid experiences.

Tim Rairdon

Lead Research Advisor, dscout

Read more from Tim and check out his Jobs-to-be-done template!

More we're discussing:

NPS is not the only way to assess customer satisfaction. Here are some other ways to dig into those nitty-gritty truths for better results.
We've got the king of all roundups ready for you: the ultimate guide to UX research methods. Hunker down, because this one is for the ages.
Screener surveys are the best way to find your ideal research participants. Here's how to go about them.

What we're hearing:

Freelancing requires a wholly new skill set of designers. Here's a blueprint for starting whether you're a student or in a career transition.
UX research demand is good, but how the heck should yo prioritize projects!? Pendo shares a handy 2x2 for making sense.
Collaboration researcher-to-researcher can often be surprisingly complex. Three Facebookers share their approach.

dscout is a company composed of People Nerds working to make context-rich human insight an everyday habit across organizations.

The dscout platform—Diary, Live, Recruit, and Express—enables remote qualitative research that brings researchers into the moments experienced and shared by real people.

Curious about the platform or working with dscout? Talk to an account executive.